Whether you’re a startup, freelancer, or business owner, our FAQ section is designed to provide clarity and help you make informed decisions.
Here, you can:
Explore Various Topics: Browse through a wide range of frequently asked questions covering aspects such as setup, benefits, costs, and legal considerations of virtual offices.
Search by Keywords: Utilize our search function to find specific information tailored to your needs quickly and efficiently.
Will be provided upon order or subscription renewal.
The address certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the address you provided at checkout.
If you can’t locate the message (including in your spam or promotions folder), just let us know and we’ll resend the certificate right a
The address must be updated whenever your company’s legal address changes or you lose the right to use the existing one. The address recorded in the Commercial Register must always remain valid for receiving official notices.
Changing the address of an existing company
Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
Yes → Submit the application only. No state-fee, no extra documents.
No (different city / county) →
Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
Upload the signed AoA and the meeting minutes / shareholders’ resolution.
Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you hit a payment snag, let us know—we will settle the fee on your behalf free of charge.
Adding the address during company formation
In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.
Only a management-board member who holds a valid Estonian ID-card, Mobile-ID, Smart-ID, or e-Residency card can submit the address change online.
Every required signer must possess the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person to the Estonian notary.
You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will then guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address appears on the registry card without delay.
Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.
Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.
As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.
Power of attorney (PoA) authorises us to act on your behalf for the transactions you specify.
To be valid in Estonia and recognised abroad, it must meet three basic requirements:
Notarial form – The PoA must be signed in front of a notary (in Estonia or abroad).
Proper authentication –
If the PoA is signed in a country that is party to the 1961 Hague Apostille Convention, the notary’s signature must be apostilled.
If the country is not a Convention member, the document must be legalised through that country’s foreign ministry and the Estonian embassy or consulate.
Language – The notary act should be in Estonian or accompanied by a sworn translation into Estonian or English.
Step-by-step process
Draft – We supply a template that details the exact powers you wish to grant.
Notarisation – You sign before a notary; the notary verifies your identity and capacity.
Apostille / legalisation – Applied as required by the country of signature.
Translation (if needed) – Performed by a sworn translator.
Delivery – Send the original or certified copy to us; courier fees depend on your chosen service.
Country-specific nuances
Most jurisdictions follow the Hague Apostille rules, but some (e.g., Canada, UAE) still require full consular legalisation.
With a properly notarised and authenticated PoA in place, we can conduct the authorised transactions smoothly and in full compliance with international and Estonian law.
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
The address must be updated whenever your company’s legal address changes or you lose the right to use the existing one. The address recorded in the Commercial Register must always remain valid for receiving official notices.
Changing the address of an existing company
Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
Yes → Submit the application only. No state-fee, no extra documents.
No (different city / county) →
Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
Upload the signed AoA and the meeting minutes / shareholders’ resolution.
Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you hit a payment snag, let us know—we will settle the fee on your behalf free of charge.
Adding the address during company formation
In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.
Only a management-board member who holds a valid Estonian ID-card, Mobile-ID, Smart-ID, or e-Residency card can submit the address change online.
Every required signer must possess the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person to the Estonian notary.
You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will then guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address appears on the registry card without delay.
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
Power of attorney (PoA) authorises us to act on your behalf for the transactions you specify.
To be valid in Estonia and recognised abroad, it must meet three basic requirements:
Notarial form – The PoA must be signed in front of a notary (in Estonia or abroad).
Proper authentication –
If the PoA is signed in a country that is party to the 1961 Hague Apostille Convention, the notary’s signature must be apostilled.
If the country is not a Convention member, the document must be legalised through that country’s foreign ministry and the Estonian embassy or consulate.
Language – The notary act should be in Estonian or accompanied by a sworn translation into Estonian or English.
Step-by-step process
Draft – We supply a template that details the exact powers you wish to grant.
Notarisation – You sign before a notary; the notary verifies your identity and capacity.
Apostille / legalisation – Applied as required by the country of signature.
Translation (if needed) – Performed by a sworn translator.
Delivery – Send the original or certified copy to us; courier fees depend on your chosen service.
Country-specific nuances
Most jurisdictions follow the Hague Apostille rules, but some (e.g., Canada, UAE) still require full consular legalisation.
With a properly notarised and authenticated PoA in place, we can conduct the authorised transactions smoothly and in full compliance with international and Estonian law.
Just let us know via e-mail with an advance of 7 days, before the date of the subscription extension date and not having an invoice unpaid.
Also, you can log in to the customer area and close your subscription yourself.
What needs to be noticed is that the waiver does not have a retroactive effect, ie the period for which it has already been paid is valid until the end.
Also, it is very important to remember that the order ends permanently when the address and/or contact person has also been deleted from the Estonian Business Registry. Without it, the standing order is not completed.
Legal entities whose address is located or a board resides in a foreign country must appoint a contact person.
A deadline can be set for the contact person. After measuring the deadline, the contact person is automatically deleted from the company. After that, the contact person must be appointed for a new term.
Will be provided upon order or subscription renewal.
The address certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the address you provided at checkout.
If you can’t locate the message (including in your spam or promotions folder), just let us know and we’ll resend the certificate right a
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
The address must be updated whenever your company’s legal address changes or you lose the right to use the existing one. The address recorded in the Commercial Register must always remain valid for receiving official notices.
Changing the address of an existing company
Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
Yes → Submit the application only. No state-fee, no extra documents.
No (different city / county) →
Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
Upload the signed AoA and the meeting minutes / shareholders’ resolution.
Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you hit a payment snag, let us know—we will settle the fee on your behalf free of charge.
Adding the address during company formation
In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.
Only a management-board member who holds a valid Estonian ID-card, Mobile-ID, Smart-ID, or e-Residency card can submit the address change online.
Every required signer must possess the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person to the Estonian notary.
You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will then guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address appears on the registry card without delay.
Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.
Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.
As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.
Just let us know via e-mail with an advance of 7 days, before the date of the subscription extension date and not having an invoice unpaid.
Also, you can log in to the customer area and close your subscription yourself.
What needs to be noticed is that the waiver does not have a retroactive effect, ie the period for which it has already been paid is valid until the end.
Also, it is very important to remember that the order ends permanently when the address and/or contact person has also been deleted from the Estonian Business Registry. Without it, the standing order is not completed.
Will be provided upon order or subscription renewal.
The address certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the address you provided at checkout.
If you can’t locate the message (including in your spam or promotions folder), just let us know and we’ll resend the certificate right a
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
Power of attorney (PoA) authorises us to act on your behalf for the transactions you specify.
To be valid in Estonia and recognised abroad, it must meet three basic requirements:
Notarial form – The PoA must be signed in front of a notary (in Estonia or abroad).
Proper authentication –
If the PoA is signed in a country that is party to the 1961 Hague Apostille Convention, the notary’s signature must be apostilled.
If the country is not a Convention member, the document must be legalised through that country’s foreign ministry and the Estonian embassy or consulate.
Language – The notary act should be in Estonian or accompanied by a sworn translation into Estonian or English.
Step-by-step process
Draft – We supply a template that details the exact powers you wish to grant.
Notarisation – You sign before a notary; the notary verifies your identity and capacity.
Apostille / legalisation – Applied as required by the country of signature.
Translation (if needed) – Performed by a sworn translator.
Delivery – Send the original or certified copy to us; courier fees depend on your chosen service.
Country-specific nuances
Most jurisdictions follow the Hague Apostille rules, but some (e.g., Canada, UAE) still require full consular legalisation.
With a properly notarised and authenticated PoA in place, we can conduct the authorised transactions smoothly and in full compliance with international and Estonian law.
If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.
The address must be updated whenever your company’s legal address changes or you lose the right to use the existing one. The address recorded in the Commercial Register must always remain valid for receiving official notices.
Changing the address of an existing company
Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
Yes → Submit the application only. No state-fee, no extra documents.
No (different city / county) →
Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
Upload the signed AoA and the meeting minutes / shareholders’ resolution.
Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you hit a payment snag, let us know—we will settle the fee on your behalf free of charge.
Adding the address during company formation
In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.
Only a management-board member who holds a valid Estonian ID-card, Mobile-ID, Smart-ID, or e-Residency card can submit the address change online.
Every required signer must possess the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person to the Estonian notary.
You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will then guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address appears on the registry card without delay.
Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.
Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.
As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.
Just let us know via e-mail with an advance of 7 days, before the date of the subscription extension date and not having an invoice unpaid.
Also, you can log in to the customer area and close your subscription yourself.
What needs to be noticed is that the waiver does not have a retroactive effect, ie the period for which it has already been paid is valid until the end.
Also, it is very important to remember that the order ends permanently when the address and/or contact person has also been deleted from the Estonian Business Registry. Without it, the standing order is not completed.
Legal entities whose address is located or a board resides in a foreign country must appoint a contact person.
A deadline can be set for the contact person. After measuring the deadline, the contact person is automatically deleted from the company. After that, the contact person must be appointed for a new term.
Will be provided upon order or subscription renewal.
The address certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the address you provided at checkout.
If you can’t locate the message (including in your spam or promotions folder), just let us know and we’ll resend the certificate right a
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
The address must be updated whenever your company’s legal address changes or you lose the right to use the existing one. The address recorded in the Commercial Register must always remain valid for receiving official notices.
Changing the address of an existing company
Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
Yes → Submit the application only. No state-fee, no extra documents.
No (different city / county) →
Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
Upload the signed AoA and the meeting minutes / shareholders’ resolution.
Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you hit a payment snag, let us know—we will settle the fee on your behalf free of charge.
Adding the address during company formation
In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.
Only a management-board member who holds a valid Estonian ID-card, Mobile-ID, Smart-ID, or e-Residency card can submit the address change online.
Every required signer must possess the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person to the Estonian notary.
You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will then guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address appears on the registry card without delay.
Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.
Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.
As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.
Just let us know via e-mail with an advance of 7 days, before the date of the subscription extension date and not having an invoice unpaid.
Also, you can log in to the customer area and close your subscription yourself.
What needs to be noticed is that the waiver does not have a retroactive effect, ie the period for which it has already been paid is valid until the end.
Also, it is very important to remember that the order ends permanently when the address and/or contact person has also been deleted from the Estonian Business Registry. Without it, the standing order is not completed.
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.
The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:
Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID
For the most up-to-date list and technical requirements, visit www.id.ee. Please note that accepted identification methods may change over time, so it’s important to stay informed of any updates.