Virtual Office FAQ
It looks like you’ve ordered a service from us. This can be a one-time single order or an ongoing subscription-based order. Please review your details. The purpose of sending reminders is to help you better meet your obligations. As a rule, it also comes with a direct link where you can conveniently make your payment. It is included with your order confirmation to be automatically downloaded. Please check your email. Once the letter has been received, it will be scanned or resubmitted as agreed. The contract, if related to the service, will be sent automatically with the order confirmation. You will then need to download and sign it, preferably digitally, and send it back to us. As stated in our Terms of Service, this must be done before the new period begins. Once this deadline has passed, it can be done before the end of the next period. E-Residency enables digital entrepreneurs to start and manage an EU-based company online: ID-card and Digi-ID are the easiest, most convenient and most secure methods of using internet banking and other e-services in Estonia. Digital identity card or Digi-ID is an ID-card like a smart card, that you can use for authentication of the holder and giving digital signatures in an electronic environment. Also encryption functionality is supported. You can apply for Digi-ID if you are: It depends on the package selected. There is a legal address for a company or private person. But also contact person service, document samples, help with establishing a company in Estonia, companies from self, bookkeeping services etc. For details, see the specific service. First of all, we hope this does not happen. However, if this happens, you have forced us to give the notice to the Estonian Commercial Register and initiate the debt collection process Since we offer services, not commodities, it is generally not possible. Exceptionally, for example, if a service has not yet been provided, cancellation of the order is possible. Estonian law allows for the physical person the cancellation of the order within 14 days after the order is submitted if there is a reasonable basis and in the case of sales of goods. This requirement does not apply to the service already provided. Note that your application must be made before the service duration has ended and you should not have unpaid bills. It is not possible to terminate the Contract prematurely. Disputes are resolved by way of negotiations. Upon not reaching an agreement the dispute is resolved in the jurisdiction of the service provider. The litigation is based on the Estonian Law of Obligations Act (VÕS) in general and on transactions made through a computer network more narrowly ( § 62 1 ). There are three main payment possibilities: NB! We do not have a payment link associated with a shopping cart. We use it from time to time for additional payments Payment for the service is made when it is received by us, not when it is made. Your status changes immediately upon receipt. Check to see if the money has ever gone out of your way. Most often, you’ll use your digital ID to log into e-services. Your e-Residency digital ID card is an electronic personal identification used to securely identify yourself over the internet. Just like showing identification when completing a credit card transaction at a store, you show your digital ID for verification over the internet so companies are certain you are you. ID card is the national technical support in Estonia. If starting to use the card online seems difficult or daunting, they are there to assist you through the process. On their website, you can find how-to videos, support articles, step-by-step solution finders and the contacts of the support team. For an example of the videos, check out how to create a digitally signed document on your computer! Below is a list of the most commonly used Estonian government e-services. Visit our Marketplace for a collection of services that will enable you to make the most of your digital ID. Customer can log into the client area and pay to renew the subscription. All payment gateway extensions can be used to process manual renewal payments. Customer can choose a different payment method for each renewal payment. If the intended activity of the company is not related to Estonia, you will not be able to open a bank account in Estonia. This requires, for example, cooperation partners in Estonia – the partnership must also be verifiable (contracts, sales invoices, letters of confirmation), etc. Also, to open an account with an Estonian bank, a board member of the company shall be present in the opening process. So if you can come to Estonia and you have a strong relation to Estonia, we recommend: But wait a moment, why you need a bank account in Estonia? You can open a bank account in your selected country, in your home country or use our partners. Just establish a company in Estonia, get your papers legislated and the open bank account where you want and can do it. At the moment we are introducing a To provide contact person services there is a need for a licence, we have that. Virtual Office in Estonia has a licence (licence no FIU000051) to be an authorized contact person in Estonia. The licence is provided by Estonian Ministry of Economic Affairs.General (19)
Estonia is NO. 1 most entrepreneurial country in Europe (World Economic Forum) with the world’s most digitally advanced society
You need the following to use the ID-card and Digi-ID electronic services:
Using your digital ID card
E-services commonly used by e-residents
State Portal
Log in to see and manage your personal information
Service Providers
Some service providers have integrated e-Residency digital ID log in on their websites
Company Registration Portal
Register your company online
e-Business Register
Manage your business information
e-Financials
Web-based public accounting software
e-Tax/e-Customs
Submit relevant documentation to the Estonian Tax and Customs Board
e-apostille
Use e-apostille when you need your company formation documents apostilled
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