Virtual Office FAQ


General (24)

Estonia is NO. 1 most entrepreneurial country in Europe (World Economic Forum) with the world’s most digitally advanced society

  • The taxation system of Estonia is favourable because the refinanced and retained profit is not subject to the corporate income tax. All taxation can be done remotely. So do company establishment, accounting etc.
  • Secure online access to company data (legal facts, accounting, banking, taxes, etc.), allowing you to operate the company from anywhere in the world without the need for a regular physical presence in Estonia.
  • Member of the European Union
  • Member of the European Monetary Union (currency: Euro)
  • English is widely spoken
  • Transparent and attractive tax system
  • Rapid company registration and business set up
  • Easy business management via innovative e-solutions
  • Pro-business environment
Category: General
Tag: Estonia

It looks like you’ve ordered a service from us. This can be a one-time single order or an ongoing subscription-based order. Please review your details.

The purpose of sending reminders is to help you better meet your obligations.

As a rule, it also comes with a direct link where you can conveniently make your payment.

Category: General

It is included with your order confirmation to be automatically downloaded.

Please check your email.

Once the letter has been received, it will be scanned or resubmitted as agreed.

If it has not already been done, it means that the message has not been received by us.
Please check the sending route from the sender.

The contract, if related to the service, will be sent automatically with the order confirmation. You will then need to download and sign it, preferably digitally, and send it back to us.

Category: General

As stated in our Terms of Service, this must be done before the new period begins.

Once this deadline has passed, it can be done before the end of the next period.

Category: General

E-Residency enables digital entrepreneurs to start and manage an EU-based company online:

  • Estonia is the first country to offer e-Residency, a government-issued digital identity, and status that provides access to Estonia’s transparent digital business environment
  • E-Residency allows digital entrepreneurs to manage the business from anywhere, entirely online


Category: General

ID-card and Digi-ID are the easiest, most convenient and most secure methods of using internet banking and other e-services in Estonia.

Digital identity card or Digi-ID is an ID-card like a smart card, that you can use for authentication of the holder and giving digital signatures in an electronic environment. Also encryption functionality is supported.

You can apply for Digi-ID if you are:

  • a citizen of the Republic of Estonia who has a valid ID-card, or if you apply for Digi-ID along with the ID-card
  • an alien with a valid residence card/ID-card, or if you apply for Digi-ID along with the e-residency card

You need the following to use the ID-card and Digi-ID electronic services:

  • ID-card software – download the software at the address
  • PINs – issued with an ID-card. In the event that you have lost the codes, you will be able to receive new codes from a service office of the Police and Border Guard Board or from Estonian foreign representations.
  • valid certificates – More details on whether your certificates are valid or need updating, as well as how to update the certificates, can be found here.
  • a computer with an internet connection
  • a card reader – ask for one from a computer store or your local bank branch


Category: General

It depends on the package selected. There is a legal address for a company or private person. But also contact person service, document samples, help with establishing a company in Estonia, companies from self, bookkeeping services etc. For details, see the specific service.

Category: General

First of all, we hope this does not happen.

However, if this happens, you have forced us to give the notice to the Estonian Commercial Register and initiate the debt collection process

Category: General
  • 0% corporate income tax. Profits retained and reinvested in the company have a tax rate of 0%
  • A company in one day. Establishing a company is done online and only takes one business day
  • 100% online management. Digitally sign documents, declare taxes, conduct banking and submit annual reports
  • Everything is in English. All services and official registers are in English. No need to know the Estonian language
  • Professional support that will help you set up your company efficiently and smoothly
Tag: Company

Since we offer services, not commodities, it is generally not possible. Exceptionally, for example, if a service has not yet been provided, cancellation of the order is possible.

Estonian law allows for the physical person the cancellation of the order within 14 days after the order is submitted if there is a reasonable basis and in the case of sales of goods. This requirement does not apply to the service already provided.

Note that your application must be made before the service duration has ended and you should not have unpaid bills. It is not possible to terminate the Contract prematurely.

Disputes are resolved by way of negotiations. Upon not reaching an agreement the dispute is resolved in the jurisdiction of the service provider. The litigation is based on the Estonian Law of Obligations Act (VÕS) in general and on transactions made through a computer network more narrowly ( § 62 1 ).


Category: General

We have several payment solutions available.

Here they are:

Category: General

There are three main payment possibilities:


We do not have a payment link associated with a shopping cart. We use it from time to time for additional payments

Category: General

Payment for the service is made when it is received by us, not when it is made.

Your status changes immediately upon receipt.

Check to see if the money has ever gone out of your way.

Category: General

Most often, you’ll use your digital ID to log into e-services.

Your e-Residency digital ID card is an electronic personal identification used to securely identify yourself over the internet. Just like showing identification when completing a credit card transaction at a store, you show your digital ID for verification over the internet so companies are certain you are you.

Using your digital ID card

ID card is the national technical support in Estonia. If starting to use the card online seems difficult or daunting, they are there to assist you through the process.

On their website, you can find how-to videos, support articles, step-by-step solution finders and the contacts of the support team.

For an example of the videos, check out how to create a digitally signed document on your computer!

E-services commonly used by e-residents

Below is a list of the most commonly used Estonian government e-services. Visit our Marketplace for a collection of services that will enable you to make the most of your digital ID.

State Portal Log in to see and manage your personal information
Service Providers Some service providers have integrated e-Residency digital ID log in on their websites
Company Registration Portal Register your company online
e-Business Register Manage your business information
e-Financials Web-based public accounting software
e-Tax/e-Customs Submit relevant documentation to the Estonian Tax and Customs Board
e-apostille Use e-apostille when you need your company formation documents apostilled


Category: General

Customer can log into the client area and pay to renew the subscription.

All payment gateway extensions can be used to process manual renewal payments. Customer can choose a different payment method for each renewal payment.



Category: General

1. The act to be performed by remote authentication and the corresponding time must be agreed with the notary in advance, either via the self-service of the website of or directly.

2. To perform an act by remote authentication, the client is required to have and use a computer with a webcam and a microphone, an ID card with a card reader or Mobile-ID for digital signing.

3. Remote authentication only functions in the Google Chrome web browser, and the internet connection speed must enable video calls.

4. To perform an act, it is required to log into the self-service of the website of

For more detailed information about how the notarial acts can be performed by remote authentication, please visit the website of the Estonian Chamber of Notaries.

Category: General

If the intended activity of the company is not related to Estonia, you will not be able to open a bank account in Estonia.

This requires, for example, cooperation partners in Estonia – the partnership must also be verifiable (contracts, sales invoices, letters of confirmation), etc.

Also, to open an account with an Estonian bank, a board member of the company shall be present in the opening process.

So if you can come to Estonia and you have a strong relation to Estonia, we recommend:


But wait a moment, why you need a bank account in Estonia? You can open a bank account in your selected country, in your home country or use our partners.

Just establish a company in Estonia, get your papers legislated and the open bank account where you want and can do it.

At the moment we are introducing a

Category: General

There are two solutions:

  1. You make an internet contract for this address yourself, pay the first month’s bill, and then terminate the contract. That’s how you will get the necessary invoice.

Cost approx. 50 EUR.

The premise is Package ONE

2. Another option is that we bill you part of the utility costs yourself, pay for it, and send the bill.

Cost 25 EUR.

The premise is Package TWO

Category: General

There are many solutions for this in the world, we prefer the following:

Digitally and securely sign legally binding agreements with parties in the European Union.

and Worldwide




Category: General

To provide contact person services there is a need for a licence, we have that. Virtual Office in Estonia has a licence (licence no FIU000051) to be an authorized contact person in Estonia. The licence is provided by Estonian Ministry of Economic Affairs.

Category: General
Tag: Estonia

We can help with official registration in the Estonian population registry if there is legal background for obtaining.

e-Residency is a transnational digital identity available to anyone in the world interested in administering a location-independent business online. e-Residency enables to use secure and convenient digital services that facilitate credibility and trust online. Please be aware that e-Residency does not confer citizenship, tax residency, residence or right of entry to Estonia or to the European Union. It is not a visa or residence permit. The e-Resident digi-ID card is not a physical identification or a travel document, and does not display a photo. You’ll find laws and regulations concerning current application here: Identity Documents ActState Fees Act. You’ll find the terms and conditions for use of certificates of personal identification documents of the Republic of Estonia here.

    The state fee for the e-Resident’s digital ID card is 100 euros. Depending on the chosen pick-up location, additional fees apply:

  • if you choose an office in Estonia as the pick-up location there is no additional fee
  • if you choose a foreign representation of Estonia as the pick-up location you will have to pay an additional fee of 20 euros upon applying
  • if you choose Seoul, South Korea; Tokyo, Japan or San Francisco, USA as the pick-up location an additional service fee applies which is to be paid directly to the service provider upon collecting your document (more detailed information about the applicable fee of each location is displayed upon selecting a specific pick-up location)

Please be informed that the Police and Border Guard Board performs background checks on all applicants.

Load More