Q: Are there any hidden fees?

No hidden fees No per-minute charges No cancellation fees No activation fees No setup fees No deposit

Question 1

Payment Options

Accepted Answer

Credit and debit cards

Sellers who accept credit and debit cards on Etsy accept most major credit issuers, including:

Visa
Mastercard/Eurocard

You may see a pending transaction on your credit card bill for a small amount. This is a pre-authorization test to ensure your card is valid. Once your card has been validated, it will be dropped from your statement.

PayPal

If you choose to pay through PayPal, you'll be redirected to a secure PayPal page and then back to Etsy to confirm the order. When purchasing using PayPal on a multi-shop checkout, you can purchase from up to 10 shops in one transaction. You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
You'll be prompted to fill in your billing and credit card information.
Enter your email address so PayPal can send you a receipt.
Click Continue to return to Etsy. Your payment isn't sent until you click the Submit order on Etsy.

PayPal places restrictions on how often you can use their Guest Checkout feature.

Bank Transfer

A bank transfer is when money is sent from one bank account to another. Transferring money from your bank account is usually fast, free and safer than withdrawing and paying in cash. Read on for more information, including how to make a bank transfer and what details you'll need.

Apple Pay

Apple Pay is a mobile payment service available to many iOS buyers who are shopping on the mobile app or Safari on desktop or mobile.

Question 2

Queue for the power of attorney

Accepted Answer

Steps:

The client prepares the power of attorney and has it notarized.
The customer will send it to us.
We will have it translated by a sworn translator

Question 3

Why Estonia?

Accepted Answer

Estonia is NO. 1 most entrepreneurial country in Europe (World Economic Forum) with the world's most digitally advanced society

The taxation system of Estonia is favourable because the refinanced and retained profit is not subject to the corporate income tax. All taxation can be done remotely. So do company establishment, accounting etc.
Secure online access to company data (legal facts, accounting, banking, taxes, etc.), allowing you to operate the company from anywhere in the world without the need for a regular physical presence in Estonia.
Member of the European Union
Member of the European Monetary Union (currency: Euro)
English is widely spoken
Transparent and attractive tax system
Rapid company registration and business set up
Easy business management via innovative e-solutions
Pro-business environment

Question 4

Submitting the data of a beneficial owner

Accepted Answer

As of 1 September 2018, associations are required to submit a list of beneficial owners via the Company Registration Portal or via Notary.

Guidelines for identifiying beneficial owners

Question 5

Can I apostille my credentials?

Accepted Answer

Not all countries are countries where a certified or authenticated power of attorney is considered equivalent to an Estonian notary’s power of attorney, so it is not enough to approve the documents by apostille.

It is necessary to either produce a power of attorney in another country or go to court (§ 57 (2) of the Certification Act).

List of foreign officials whose certified or certified power of attorney is equal to the certified power of attorney of an Estonian notary.

Question 6

We wanna sell/buy products in Amazon, E-Bay etc?

Accepted Answer

We offer an address in Estonia. You can submit it as your Estonian address. We also provide invoices, if necessary, that set you up with this address. An even safer option would be to establish a company in Estonia.

In this case, no one can tell you that you are not tied to Estonia. However, the link with Estonia is what Amazon just need from you. Your citizenship is not important to them.

Question 7

Will there be a contract between us?

Accepted Answer

Yes, entering into a contract is beneficial to both sides of us, provides assurance and ensures continuity. The contract is concluded in two ways, digitally or manually signing. As is appropriate for the customer.

Question 8

To I need company for obtaining a crypto license?

Accepted Answer

In Estonia yes. To obtain the crypto license you’ll need to have a company and provide the required documentation. It’s strongly advised to register an Estonian company, as the government is not very keen on issuing licenses to foreign entities.

Question 9

What if Estonian bank will not open us a bank account?

Accepted Answer

If the bank does not accept to open your account, you will receive a 50% refund if you have ordered help for opening a bank account in Estonia.

What to keep in mind is that Estonian banks do not open an account without meeting you. However, for example, you can open an account (LHV Bank) remotely if you already have an account in that bank.

Alternative solutions are Transferwise, Monese, Revolut and so on.

Question 10

Are there any hidden fees?

Accepted Answer

No hidden fees

No per-minute charges
No cancellation fees
No activation fees
No setup fees
No deposit

Question 11

When we can come into the office?

Accepted Answer

The office hours are from 9 AM – 5 PM on weekdays where you are free to schedule a visit or check in and enjoy the rented space.

Question 12

Refund policy

Accepted Answer

Since we offer services, not a commodities, it is generally not possible. Exceptionally, for example, if a service has not yet been provided, cancellation of the order is possible.

Question 13

Do you have a licence for services what you are providing?

Accepted Answer

To provide contact person services there is a need for a licence, we have that. Virtual Office in Estonia has a licence (licence no FIU000051) to be an authorized contact person in Estonia. The licence is provided by Estonian Ministry of Economic Affairs.

Question 14

What includes in Virtual Office service?

Accepted Answer

It depends on the package selected. There is a legal address for a company or private person. But also contact person service, document samples, help with establishing a company in Estonia, companies from self, bookkeeping services etc. For details, see the specific service.

Question 15

What benefits Virtual Office in Estonia gives me?

Accepted Answer

A Virtual Office in Estonia gives You all the benefits of a prime Tallinn location without the need to actually be there and without a cost of renting property or office.
Virtual Office gives You a Tallinn central area address which You can use on your letterhead, website and other communications.
The real address and physical presence in the country for correspondence, not just a PO Box. A post can be held or re-directed to You.
Virtual Office address is mandatory by Estonian Commercial code for establishing a company in Estonia.
The service is also suitable for e-residents that want to establish their company in Estonia and need a legal address. The e-residency program allows anyone in the world to apply for digital identity and legally operate a business virtually based in Estonia, an EU member since 2004.

We offer also contact person service, help with establishing a company, bookkeeping, applying for VAT etc.

Virtual Office FAQ