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Virtual Office FAQ
This is a storehouse of knowledge.
Whether you’re a startup, freelancer, or business owner, our FAQ section is designed to provide clarity and help you make informed decisions.
Here, you can:
- Explore Various Topics: Browse through a wide range of frequently asked questions covering aspects such as setup, benefits, costs, and legal considerations of virtual offices.
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All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia: Compliance & risk management Professional image Bottom line Both locations are situated in prime commercial districts, recognised by local authorities, banks, and service providers. All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. As our business grows, we may add or replace addresses, but you’ll always receive advance notice and the same level of service at any new location. Juhkentali 8, Tallinn 10132 Tornimäe 7, Tallinn 10145 An apostille is an internationally recognised certificate—attached to a public document—that confirms the authenticity of the signer, seal, and capacity in which the document was issued. It allows the document to be accepted in any other state that has joined the 1961 Hague Apostille Convention (you can check the current list of member countries on the convention’s website). In Estonia, only public notaries may issue a public document. Because the same notary cannot both notarise a document and apostille it, the process normally involves two separate notaries: Notary A notarises or authenticates the original document. Notary B adds the apostille that certifies Notary A’s authority and signature. After notarisation and apostilling, the document is usually translated by a sworn translator into the language required by the receiving country. Courier or postal delivery costs are extra and depend on the shipping method you select.
The background check we offer has nothing to do with applying for e-Residency. What e-Residency is — and isn’t A government-issued digital ID that lets you sign, authenticate and run an EU company online. Not a form of citizenship, tax residency, visa, residence permit, or travel document. Our background-check service is designed for corporate due-diligence on Estonian natural or legal persons; it neither replaces nor influences the PBGB’s screening for e-Residency applications. For official details on e-Residency requirements and fees, see the PBGB website. Once your order and payment are confirmed we e-mail you a short intake form asking for the target’s key identifiers—typically a full name, Estonian personal ID-code (isikukood) or company registration number. After we receive this information our compliance team: Searches official Estonian sources – Commercial Register, Beneficial Ownership Register, Land Register, tax and court databases, sanctions lists and press archives. Verifies and consolidates the findings – matching records across databases, flagging inconsistencies and potential risks. Drafts a concise report – summarising ownership, management, legal disputes, insolvency history, licences, sanctions, PEP status and any adverse media. The finished report is delivered as a secure PDF to your chosen e-mail address—usually within two to three business days—so you can make informed decisions based on reliable, up-to-date data. All searches are confidential and performed in accordance with Estonian data-protection law. For a private limited company, the absolute minimum is six months—but only if every statutory step is completed on time. The clock starts when the dissolution is entered in the Commercial Register and the liquidation notice is published in the state gazette Ametlikud Teadaanded. At least four months must pass after shareholders are notified of the final balance sheet and asset-distribution plan. If all filings, creditor notices, and tax clearances are handled promptly, the process can be wrapped up in roughly half a year; any outstanding requirements will extend the timeline. The EORI code is specific to the country where the company is established and is required for customs clearance procedures. For instance, if an Estonian company imports goods directly to Germany, it is still required to obtain an EORI number in Estonia, as this is where the company is registered. This ensures compliance with the EU’s customs regulations and facilitates the efficient movement of goods across borders. The validity or invalidity of an EORI number can be checked by visiting the “Confirmation of EORI Number“. In cases where the concerned person has authorized the disclosure of their information, it is possible to conduct a search for the name and address of the company or individual associated with that EORI number. Our company ensures that the SIM card is activated in Estonia before dispatching it to the customer. If there are any obstacles during the activation process, our service provider, Telia (www.telia.ee), can provide assistance. Please note that any issues arising after the SIM card has been dispatched are the responsibility of the customer and should be addressed directly with the service provider. The usage time of the card commences upon activation, which is achieved by initiating a call. Roaming capabilities have been enabled within Estonia, providing further convenience and ease of use for travelers and locals alike. The starter kit for the prepaid card includes an initial balance of 1 EUR. The card remains active for a period of 180 days from the day of activation or top-up with a minimum of 3 EUR. After the 180-day period has lapsed, the card will still enable the user to answer incoming calls, read messages, make calls to the Estonian emergency number 112, and top up the card for an additional 30 days. This arrangement affords users greater flexibility and autonomy in managing their communication needs. This can be defined in the memorandum and articles of association. Together with the already predetermined option set based on EMTAK. We will draw up an establishing contract and articles of association. The Estonian Classification of Economic Activities (EMTAK) is the national version of the international harmonized NACE classification. EMTAK has a hierarchical structure, being divided into five levels. The first four levels conform to the NACE structure and the fifth level is the national level, established according to the specifics of the Estonian economy and the relevant legislation. Additional info: Establishing documents must be verified with Public Notary on site in Estonia or we must have Power of Attorney from you to act on your behalf. If you plan to live and work in Estonia, you must register your local address in the Estonian Population Register. Without it, you won’t be eligible for public healthcare, social support, or many other government services. A residence notice (elukoha teade) — filled out in Estonian (see translated example if needed) Your ID or a copy (if applying by post) Proof of residence — e.g. a tenancy agreement or ownership document If the property has multiple owners, consent is required from all If you have an Estonian ID card, you can complete the process online via the eesti.ee portal. Lead-in: All offered payment gateway extensions can be used to process manual renewal payments. Customers can choose a different payment method for each renewal payment. It’s better to set up automatic payments. If there is a problem with logging in to the customer area, let us know and the payment link will be sent. After we receive the payment we will manually extend your subscription. Keeping your residence information up to date in the Population Register is a legal obligation. To register your residence in Estonia, you must submit a notice of residence to the city or rural municipality government of your place of residence. This ensures that your address is correctly recorded in the Estonian Population Register, as required by law. You can submit your notice of residence in the following ways: The notice of residence form (printable and digital versions) is available on the Ministry of the Interior’s website. If you have multiple permanent addresses, one must be designated as your main residence—the address with legal effect in the register. Other addresses may be submitted as additional residences, but the main one must always be accurate and up to date. Whenever you move within Estonia, relocate abroad, or return from abroad, you are legally obligated to update your residence address in the Population Register. Companies using the IOSS number must maintain accurate records of all eligible sales for ten years. They need to make these records available upon request by any EU member state. Businesses are also required to ensure that the VAT charged at checkout is correctly calculated based on the buyer’s location. Compliance with these requirements is crucial for maintaining the validity of the IOSS registration. The IOSS number helps Estonian companies streamline the VAT collection process. It simplifies the declaration process when selling goods to other EU countries. It helps avoid double taxation. It simplifies administrative procedures. This is achieved by allowing businesses to report and pay VAT in a single monthly return, regardless of the EU countries to which they ship. All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia: Compliance & risk management Professional image Bottom line Both locations are situated in prime commercial districts, recognised by local authorities, banks, and service providers. All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. As our business grows, we may add or replace addresses, but you’ll always receive advance notice and the same level of service at any new location. Juhkentali 8, Tallinn 10132 Tornimäe 7, Tallinn 10145 All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia: Compliance & risk management Professional image Bottom line Keeping your residence information up to date in the Population Register is a legal obligation. To register your residence in Estonia, you must submit a notice of residence to the city or rural municipality government of your place of residence. This ensures that your address is correctly recorded in the Estonian Population Register, as required by law. You can submit your notice of residence in the following ways: The notice of residence form (printable and digital versions) is available on the Ministry of the Interior’s website. If you have multiple permanent addresses, one must be designated as your main residence—the address with legal effect in the register. Other addresses may be submitted as additional residences, but the main one must always be accurate and up to date. Whenever you move within Estonia, relocate abroad, or return from abroad, you are legally obligated to update your residence address in the Population Register. Registering a trademark gives you exclusive rights to use the brand name or logo in your specific field—whether in Estonia, the EU, or both. No one else can legally use or register the same mark without your permission. A registered trademark is one of the most effective ways to protect your brand from unfair competition. It helps you prevent others from using your name or copying your identity for commercial gain. It’s also cheaper and easier to register your trademark than to prove ownership in court later. In fact, several EU countries—including Estonia, Germany, and Spain—already check the EUIPO trademark database before allowing company names to be registered. This means that if your company name is already registered as a trademark, others cannot use it unless you allow it.
Address service (2)
As a physical or juridical person, the utilization of an address is essential for various reasons.
Who needs it
Why it matters
Typical uses
Natural persons (individuals)
• Receive letters, small parcels, bank cards, and official notices.
• Fulfil the statutory requirement to state an address when founding a company (including for e-residents).① Register a new Estonian company.
② Receive government or banking correspondence.
③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)
• Mandatory “registered office” for the Commercial Register.
• Boosts credibility with banks, investors, and customers.
• Ensures a fixed location for service of legal documents.① List on the Commercial Register and invoicing documents.
② Collect licences / permits that require a local address.
③ Receive official letters, court notices, and parcels.
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.We currently provide two premium, city-centre business addresses in Tallinn, Estonia (EU):
Apostille (1)
Apostille proves the authenticity.
Background check (2)
Short answer — no.
Estonia’s Police and Border Guard Board (PBGB) carries out its own screening of every e-Residency applicant and charges the state fee set in the Identity Documents Act and the State Fees Act. Those fees vary by pick-up location (Tallinn: no extra charge; embassies: + €20; partner hubs such as Seoul, Tokyo or San Francisco: local service fee).
End-to-end background-check service is fast, confidential, and fully compliant
Company liquitation (1)
It’s about half a year.
EORI number (1)
The Economic Operators Registration and Identification System, commonly referred to as EORI, is a registration system that is mandatory for companies engaged in importing or exporting goods from or to non-EU countries within the EU.
Estonian SIM card (2)
It is imperative to activate the SIM Card roaming before sending it abroad.
To commence usage of the prepaid card, simply insert the SIM card into your mobile device, turn it on, and enter the designated PIN code of 0000.
Formation of a nonprofit association (2)
This can be done additionally.
The foundation cannot be established remotely.
General (3)
Required for access to public services.
What you need to register:
Registering your address is a legal requirement and essential for accessing public services in Estonia.Customers can log into the client area and pay to renew their subscriptions.
Multiple residences
IOSS (2)
Package ONE (2)
As a physical or juridical person, the utilization of an address is essential for various reasons.
Who needs it
Why it matters
Typical uses
Natural persons (individuals)
• Receive letters, small parcels, bank cards, and official notices.
• Fulfil the statutory requirement to state an address when founding a company (including for e-residents).① Register a new Estonian company.
② Receive government or banking correspondence.
③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)
• Mandatory “registered office” for the Commercial Register.
• Boosts credibility with banks, investors, and customers.
• Ensures a fixed location for service of legal documents.① List on the Commercial Register and invoicing documents.
② Collect licences / permits that require a local address.
③ Receive official letters, court notices, and parcels.
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.We currently provide two premium, city-centre business addresses in Tallinn, Estonia (EU):
Package TWO (1)
As a physical or juridical person, the utilization of an address is essential for various reasons.
Who needs it
Why it matters
Typical uses
Natural persons (individuals)
• Receive letters, small parcels, bank cards, and official notices.
• Fulfil the statutory requirement to state an address when founding a company (including for e-residents).① Register a new Estonian company.
② Receive government or banking correspondence.
③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)
• Mandatory “registered office” for the Commercial Register.
• Boosts credibility with banks, investors, and customers.
• Ensures a fixed location for service of legal documents.① List on the Commercial Register and invoicing documents.
② Collect licences / permits that require a local address.
③ Receive official letters, court notices, and parcels.
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.
Taxis in Estonia (1)
Multiple residences
Trademark registration (1)
Exclusive rights in EU.