Q: Can I upgrade or switch between packages (ONE, TWO and THREE)?

Yes. You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal) , without extra paperwork. Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Q: Can I upgrade or switch between packages (ONE, TWO and THREE)?

Yes. You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal) , without extra paperwork. Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Question 1

What ID cards can be used?

John Doe · Accepted Answer

Identification methods.

The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:

Estonian ID card
Estonian e-Residency card
Estonian Smart-ID
Estonian Mobile-ID

For the most up-to-date list and technical requirements, visit www.id.ee.
Please note that accepted identification methods may change over time, so it's important to stay informed of any updates.

Additional info: https://www.youtube.com/watch?v=qPIxhFZcP_Y&t=18s

Question 2

Is mail scanning and forwarding, and forwarding of small packages are also within the service?

John Doe · Accepted Answer

If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.

Question 3

In what form are the documents of incorporation handed over?

John Doe · Accepted Answer

If a company or nonprofit association is established remotely, no documents will be received on paper immediately.

Each founder can download and print copies of the commercial register free of charge. In the exceptional case that the incorporation takes place with a Public Notary, the verified documents on paper may also be received. If there is a need to use these papers abroad, they must be legalized through an apostille: https://virtualofficeinestonia.com/product/apostilled-documents/

Question 4

How to add or change address in the business registry?

John Doe · Accepted Answer

The address must always be up to date.

The address must be updated whenever your company’s legal address changes or you lose the right to use it. The address recorded in the Commercial Register must always remain valid for receiving official notices.

Changing the address of an existing company

Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
- Yes → Submit the application only. No state fee, no extra documents.
- No (different city/county) →
  - Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
  - Upload the signed AoA and the meeting minutes/shareholders’ resolution.
  - Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you encounter a payment issue, let us know—we will settle the fee on your behalf at no charge.

Adding the address during company formation

In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA, and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.

Only a management board member who holds a valid Estonian ID card, Mobile-ID, Smart-ID, or e-Residency card may submit the address change online.

Each required signer must have the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person before an Estonian notary.

You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address is listed on the registry card without delay.

Question 5

How the certificate/s will provided?

John Doe · Accepted Answer

Will be provided upon order or subscription renewal.

The address and/or certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the e-mail address you provided at checkout.

If you can’t locate the message (including in your spam or promotions folder), just let us know, and we’ll resend the certificate right away.

The certificate is not an official document; it can be used in illustrative ways.

Question 6

How do get a post from the address?

John Doe · Accepted Answer

Service level varies by package.

Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.

Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.

As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.

Question 7

Can I upgrade or switch between packages (ONE, TWO and THREE)?

John Doe · Accepted Answer

Yes.

You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal), without extra paperwork.

Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Question 8

What ID cards can be used?

John Doe · Accepted Answer

Identification methods.

The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:

Estonian ID card
Estonian e-Residency card
Estonian Smart-ID
Estonian Mobile-ID

For the most up-to-date list and technical requirements, visit www.id.ee.
Please note that accepted identification methods may change over time, so it's important to stay informed of any updates.

Additional info: https://www.youtube.com/watch?v=qPIxhFZcP_Y&t=18s

Question 9

Is mail scanning and forwarding, and forwarding of small packages are also within the service?

John Doe · Accepted Answer

If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.

Question 10

In what form are the documents of incorporation handed over?

John Doe · Accepted Answer

If a company or nonprofit association is established remotely, no documents will be received on paper immediately.

Each founder can download and print copies of the commercial register free of charge. In the exceptional case that the incorporation takes place with a Public Notary, the verified documents on paper may also be received. If there is a need to use these papers abroad, they must be legalized through an apostille: https://virtualofficeinestonia.com/product/apostilled-documents/

Question 11

How to add or change address in the business registry?

John Doe · Accepted Answer

The address must always be up to date.

The address must be updated whenever your company’s legal address changes or you lose the right to use it. The address recorded in the Commercial Register must always remain valid for receiving official notices.

Changing the address of an existing company

Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
- Yes → Submit the application only. No state fee, no extra documents.
- No (different city/county) →
  - Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
  - Upload the signed AoA and the meeting minutes/shareholders’ resolution.
  - Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you encounter a payment issue, let us know—we will settle the fee on your behalf at no charge.

Adding the address during company formation

In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA, and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.

Only a management board member who holds a valid Estonian ID card, Mobile-ID, Smart-ID, or e-Residency card may submit the address change online.

Each required signer must have the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person before an Estonian notary.

You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address is listed on the registry card without delay.

Question 12

How the certificate/s will provided?

John Doe · Accepted Answer

Will be provided upon order or subscription renewal.

The address and/or certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the e-mail address you provided at checkout.

If you can’t locate the message (including in your spam or promotions folder), just let us know, and we’ll resend the certificate right away.

The certificate is not an official document; it can be used in illustrative ways.

Question 13

How do get a post from the address?

John Doe · Accepted Answer

Service level varies by package.

Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.

Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.

As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.

Question 14

Can I upgrade or switch between packages (ONE, TWO and THREE)?

John Doe · Accepted Answer

Yes.

You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal), without extra paperwork.

Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Question 15

What ID cards can be used?

John Doe · Accepted Answer

Identification methods.

The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:

Estonian ID card
Estonian e-Residency card
Estonian Smart-ID
Estonian Mobile-ID

For the most up-to-date list and technical requirements, visit www.id.ee.
Please note that accepted identification methods may change over time, so it's important to stay informed of any updates.

Additional info: https://www.youtube.com/watch?v=qPIxhFZcP_Y&t=18s

Question 16

Is mail scanning and forwarding, and forwarding of small packages are also within the service?

John Doe · Accepted Answer

If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.

Question 17

In what form are the documents of incorporation handed over?

John Doe · Accepted Answer

If a company or nonprofit association is established remotely, no documents will be received on paper immediately.

Each founder can download and print copies of the commercial register free of charge. In the exceptional case that the incorporation takes place with a Public Notary, the verified documents on paper may also be received. If there is a need to use these papers abroad, they must be legalized through an apostille: https://virtualofficeinestonia.com/product/apostilled-documents/

Question 18

How to add or change address in the business registry?

John Doe · Accepted Answer

The address must always be up to date.

The address must be updated whenever your company’s legal address changes or you lose the right to use it. The address recorded in the Commercial Register must always remain valid for receiving official notices.

Changing the address of an existing company

Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
- Yes → Submit the application only. No state fee, no extra documents.
- No (different city/county) →
  - Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
  - Upload the signed AoA and the meeting minutes/shareholders’ resolution.
  - Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you encounter a payment issue, let us know—we will settle the fee on your behalf at no charge.

Adding the address during company formation

In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA, and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.

Only a management board member who holds a valid Estonian ID card, Mobile-ID, Smart-ID, or e-Residency card may submit the address change online.

Each required signer must have the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person before an Estonian notary.

You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address is listed on the registry card without delay.

Question 19

How the certificate/s will provided?

John Doe · Accepted Answer

Will be provided upon order or subscription renewal.

The address and/or certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the e-mail address you provided at checkout.

If you can’t locate the message (including in your spam or promotions folder), just let us know, and we’ll resend the certificate right away.

The certificate is not an official document; it can be used in illustrative ways.

Question 20

How do get a post from the address?

John Doe · Accepted Answer

Service level varies by package.

Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.

Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.

As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.

Question 21

Can I upgrade or switch between packages (ONE, TWO and THREE)?

John Doe · Accepted Answer

Yes.

You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal), without extra paperwork.

Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Question 22

What ID cards can be used?

John Doe · Accepted Answer

Identification methods.

The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:

Estonian ID card
Estonian e-Residency card
Estonian Smart-ID
Estonian Mobile-ID

For the most up-to-date list and technical requirements, visit www.id.ee.
Please note that accepted identification methods may change over time, so it's important to stay informed of any updates.

Additional info: https://www.youtube.com/watch?v=qPIxhFZcP_Y&t=18s

Question 23

Is mail scanning and forwarding, and forwarding of small packages are also within the service?

John Doe · Accepted Answer

If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.

Question 24

In what form are the documents of incorporation handed over?

John Doe · Accepted Answer

If a company or nonprofit association is established remotely, no documents will be received on paper immediately.

Each founder can download and print copies of the commercial register free of charge. In the exceptional case that the incorporation takes place with a Public Notary, the verified documents on paper may also be received. If there is a need to use these papers abroad, they must be legalized through an apostille: https://virtualofficeinestonia.com/product/apostilled-documents/

Question 25

How to add or change address in the business registry?

John Doe · Accepted Answer

The address must always be up to date.

The address must be updated whenever your company’s legal address changes or you lose the right to use it. The address recorded in the Commercial Register must always remain valid for receiving official notices.

Changing the address of an existing company

Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
- Yes → Submit the application only. No state fee, no extra documents.
- No (different city/county) →
  - Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
  - Upload the signed AoA and the meeting minutes/shareholders’ resolution.
  - Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you encounter a payment issue, let us know—we will settle the fee on your behalf at no charge.

Adding the address during company formation

In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA, and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.

Only a management board member who holds a valid Estonian ID card, Mobile-ID, Smart-ID, or e-Residency card may submit the address change online.

Each required signer must have the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person before an Estonian notary.

You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address is listed on the registry card without delay.

Question 26

How the certificate/s will provided?

John Doe · Accepted Answer

Will be provided upon order or subscription renewal.

The address and/or certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the e-mail address you provided at checkout.

If you can’t locate the message (including in your spam or promotions folder), just let us know, and we’ll resend the certificate right away.

The certificate is not an official document; it can be used in illustrative ways.

Question 27

How do get a post from the address?

John Doe · Accepted Answer

Service level varies by package.

Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.

Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.

As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.

Question 28

Can I upgrade or switch between packages (ONE, TWO and THREE)?

John Doe · Accepted Answer

Yes.

You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal), without extra paperwork.

Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Question 29

What ID cards can be used?

John Doe · Accepted Answer

Identification methods.

The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:

Estonian ID card
Estonian e-Residency card
Estonian Smart-ID
Estonian Mobile-ID

For the most up-to-date list and technical requirements, visit www.id.ee.
Please note that accepted identification methods may change over time, so it's important to stay informed of any updates.

Additional info: https://www.youtube.com/watch?v=qPIxhFZcP_Y&t=18s

Question 30

Is mail scanning and forwarding, and forwarding of small packages are also within the service?

John Doe · Accepted Answer

If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.

Question 31

In what form are the documents of incorporation handed over?

John Doe · Accepted Answer

If a company or nonprofit association is established remotely, no documents will be received on paper immediately.

Each founder can download and print copies of the commercial register free of charge. In the exceptional case that the incorporation takes place with a Public Notary, the verified documents on paper may also be received. If there is a need to use these papers abroad, they must be legalized through an apostille: https://virtualofficeinestonia.com/product/apostilled-documents/

Question 32

How to add or change address in the business registry?

John Doe · Accepted Answer

The address must always be up to date.

The address must be updated whenever your company’s legal address changes or you lose the right to use it. The address recorded in the Commercial Register must always remain valid for receiving official notices.

Changing the address of an existing company

Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
- Yes → Submit the application only. No state fee, no extra documents.
- No (different city/county) →
  - Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
  - Upload the signed AoA and the meeting minutes/shareholders’ resolution.
  - Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you encounter a payment issue, let us know—we will settle the fee on your behalf at no charge.

Adding the address during company formation

In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA, and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.

Only a management board member who holds a valid Estonian ID card, Mobile-ID, Smart-ID, or e-Residency card may submit the address change online.

Each required signer must have the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person before an Estonian notary.

You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address is listed on the registry card without delay.

Question 33

How the certificate/s will provided?

John Doe · Accepted Answer

Will be provided upon order or subscription renewal.

The address and/or certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the e-mail address you provided at checkout.

If you can’t locate the message (including in your spam or promotions folder), just let us know, and we’ll resend the certificate right away.

The certificate is not an official document; it can be used in illustrative ways.

Question 34

How do get a post from the address?

John Doe · Accepted Answer

Service level varies by package.

Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.

Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.

As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.

Question 35

Can I upgrade or switch between packages (ONE, TWO and THREE)?

John Doe · Accepted Answer

Yes.

You can easily upgrade or switch between Package ONE, TWO, and THREE at any time to meet your business needs. This can be done directly in our Customer Area (self-service portal), without extra paperwork.

Upgrading is a convenient way to add services as your company grows—for example, moving from a registered address-only (Package ONE) to a full compliance bundle that includes an authorised contact person (Package TWO) or additional business support services (Package THREE).

Service Includes:

Nonprofit Association (NPA) Formation Structure:

Additional Requirements:

FAQ