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Virtual Office FAQ
This is a storehouse of knowledge.
Whether you’re a startup, freelancer, or business owner, our FAQ section is designed to provide clarity and help you make informed decisions.
Here, you can:
- Explore Various Topics: Browse through a wide range of frequently asked questions covering aspects such as setup, benefits, costs, and legal considerations of virtual offices.
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All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia: Compliance & risk management Professional image Bottom line Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail. Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address. Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate. As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you. To register an Estonian company, you must have (i) a real local address and, if any board member lives abroad, (ii) a contact person based in Estonia. Package ONE gives you the required Estonian address plus mail-handling services. Package TWO adds an authorised local contact person to the same real address, covering both statutory requirements in one bundle. To register an Estonian company, you must have (i) a real local address and, if any board member lives abroad, (ii) a contact person based in Estonia. Package ONE gives you the required Estonian address plus mail-handling services. Package TWO adds an authorised local contact person to the same real address, covering both statutory requirements in one bundle. To register an Estonian company, you must have (i) a real local address and, if any board member lives abroad, (ii) a contact person based in Estonia. Package ONE gives you the required Estonian address plus mail-handling services. Package TWO adds an authorised local contact person to the same real address, covering both statutory requirements in one bundle. All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia: Compliance & risk management Professional image Bottom line Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail. Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address. Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate. As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you. Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail. Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address. Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate. As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you. All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn. Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia: Compliance & risk management Professional image Bottom line Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail. Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address. Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate. As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.
Address service (3)
As a physical or juridical person, the utilization of an address is essential for various reasons.
Who needs it
Why it matters
Typical uses
Natural persons (individuals)
• Receive letters, small parcels, bank cards, and official notices.
• Fulfil the statutory requirement to state an address when founding a company (including for e-residents).① Register a new Estonian company.
② Receive government or banking correspondence.
③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)
• Mandatory “registered office” for the Commercial Register.
• Boosts credibility with banks, investors, and customers.
• Ensures a fixed location for service of legal documents.① List on the Commercial Register and invoicing documents.
② Collect licences / permits that require a local address.
③ Receive official letters, court notices, and parcels.
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.
6
1
Service level varies by package.
3
0
A real Estonian address and a locally based contact person are mandatory if any board member lives abroad.
3
0
Company formation (1)
A real Estonian address and a locally based contact person are mandatory if any board member lives abroad.
3
0
Contact person (1)
A real Estonian address and a locally based contact person are mandatory if any board member lives abroad.
3
0
Package ONE (2)
As a physical or juridical person, the utilization of an address is essential for various reasons.
Who needs it
Why it matters
Typical uses
Natural persons (individuals)
• Receive letters, small parcels, bank cards, and official notices.
• Fulfil the statutory requirement to state an address when founding a company (including for e-residents).① Register a new Estonian company.
② Receive government or banking correspondence.
③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)
• Mandatory “registered office” for the Commercial Register.
• Boosts credibility with banks, investors, and customers.
• Ensures a fixed location for service of legal documents.① List on the Commercial Register and invoicing documents.
② Collect licences / permits that require a local address.
③ Receive official letters, court notices, and parcels.
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.
6
1
Service level varies by package.
3
0
Package THREE (1)
Service level varies by package.
3
0
Package TWO (2)
As a physical or juridical person, the utilization of an address is essential for various reasons.
Who needs it
Why it matters
Typical uses
Natural persons (individuals)
• Receive letters, small parcels, bank cards, and official notices.
• Fulfil the statutory requirement to state an address when founding a company (including for e-residents).① Register a new Estonian company.
② Receive government or banking correspondence.
③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)
• Mandatory “registered office” for the Commercial Register.
• Boosts credibility with banks, investors, and customers.
• Ensures a fixed location for service of legal documents.① List on the Commercial Register and invoicing documents.
② Collect licences / permits that require a local address.
③ Receive official letters, court notices, and parcels.
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.
6
1
Service level varies by package.
3
0