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Virtual Office FAQ

Here, you can:

  • Explore Various Topics: Browse through a wide range of frequently asked questions covering aspects such as setup, benefits, costs, and legal considerations of virtual offices.
  • Search by Keywords: Utilize our search function to find specific information tailored to your needs quickly and efficiently.

Whether you’re a startup, freelancer, or established business, our FAQ section is designed to provide clarity and assist you in making informed decisions about virtual office solutions.

Company formation (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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EORI number (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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Formation of a nonprofit association (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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General (6)

Estonian Mobile ID allows people to use a mobile phone as a form of a secure digital ID.

Like the ID card, it can be used to access secure e-services and digitally sign documents but has the added advantage of not requiring a card reader.

The system is based on a special mobile SIM card, which the customer must request from the mobile phone operator. Private keys are stored on the mobile SIM card along with a small application delivering the authentication and signature functions.

Additional data

Category: General
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ID-card and Digi-ID are the easiest, most convenient and most secure methods of using Internet banking and other e-services in Estonia.

Digital identity card or Digi-ID is an ID card like a smart card, that you can use for authentication of the holder and giving digital signatures in an electronic environment. Also, encryption functionality is supported.

You can apply for Digi-ID if you are:

  • a citizen of the Republic of Estonia who has a valid ID card, or if you apply for Digi-ID along with the ID-card
  • an alien with a valid residence card/ID card, or if you apply for Digi-ID along with the e-residency card

You need the following to use the ID-card and Digi-ID electronic services:

  • ID-card software – download the software at the address installer.id.ee
  • PINs – issued with an ID card. In the event that you have lost the codes, you will be able to receive new codes from a serviced office of the Police and Border Guard Board or from Estonian foreign representations.
  • valid certificates – More details on whether your certificates are valid or need updating, as well as how to update the certificates, can be found here.
  • a computer with an internet connection
  • and a card reader – ask for one from a computer store or your local bank branch

Video:

Category: General
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Answers to all the most frequently asked questions about the electronic use of ID card and Mobile ID on the id.ee.

However, if your problem remains unsolved, please contact the ID Help Centre through the form here. The more precisely you describe your problem and the emergence of the situation, the more personalized assistance we can provide. All answers with easy steps and instructions that could help to resolve your problem will be sent to you in writing!

If our FAQ and overall manuals that you have been studying don’t give the solution for your problem, please contact directly the official government team.

Category: General
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Smart-ID personal identification can be used today in Estonia, Latvia, and Lithuania. Anno 2023.

If you are an alien living in Estonia the options are:

  • Residents of Estonia, Latvia, and Lithuania (incl. people staying here on the basis of a permanent residence permit) have a residence permit card. It allows you to create a Smart-ID account exactly as you would with an ID card: just follow the on-screen instructions. Your personal identification code is written on the residence card.
  • If you are a non-resident, ie a person who does not have a local personal identification code, it is not possible to create a Smart-ID account in Estonia and Latvia. However, it is possible to register a Smart-ID Basic account with limited rights in Lithuania by visiting the bank branch of Medicines Bankas, don’t forget to bring your identity documents!

Additional data: https://www.id.ee/en/article/smart-id

Category: General
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Your e-Residency digital ID card is an electronic personal identification used to identify yourself over the Internet securely.

Just like showing identification when completing a credit card transaction at a store, you indicate your digital ID for verification over the internet so companies are certain you are you.

The ID card has technical support. If starting to use the card online seems difficult or daunting, they are there to assist you, here: https://www.id.ee/en/id-card

On their website, you can find how-to videos, support articles, step-by-step solution finders, and the contacts of the support team.

Video:

For an example of the videos, check out how to create a digitally signed document on your computer!

Manual for logging in to the business registry:

Category: General
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https://www.youtube.com/watch?v=3V2mJMZic00&feature=youtu.be

 

Category: General
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Package ONE (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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Package THREE (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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Package TWO (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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Trademark registration (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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VAT number (1)

The following forms of identification are permissible:

  • Estonian, Latvian, Lithuanian, and Belgian ID cards
  • Estonian e-resident cards
  • Estonian Smart ID
  • Estonian and Lithuanian Mobile IDs

However, it should be noted that legal statuses are subject to change over time. Therefore, it is imperative to remain vigilant and keep abreast of any such developments.

Additional info:

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