Question 1

Will I get a physical address in Estonia with e-Residency?

John Doe · Accepted Answer

No – e-Residency is not a residence permit.

Being an e-resident of Estonia does not give you the right to live in Estonia or elsewhere in the EU, nor does it provide any form of residency, visa, or immigration status. E-residency is simply a digital identity that allows you to manage a business remotely, not a physical presence permit.

What qualifies as permanent residence in Estonia?

To be considered a permanent resident, you must live in Estonia for at least 186 days per calendar year for personal or professional reasons. This requires strong ties to Estonia, which must be proven with supporting documents. Common examples include:

A lease agreement of at least 6 months (must be supported by additional evidence)
An employment or service contract lasting at least 6 months
Proof of property ownership in Estonia
Utility bills or fuel invoices in your name
School or kindergarten records (if you have children in Estonia)
Annual report if you’re on the board of an Estonian company
Transport tickets showing extended stays
Letters of explanation from people you live with

If you provide an employment contract, study certificate, or proof of military service in Estonia, that alone may be sufficient.

E-Residency does not include a physical address. If you're looking to establish stronger ties to Estonia, founding a company, along with using our legal address and contact person services, is a practical and compliant way to do so. We’re here to assist.

Question 2

Why there is a need for the address?

John Doe · Accepted Answer

As a physical or juridical person, the utilization of an address is essential for various reasons.

All addresses we provide are located in real, physical premises, fully serviced business buildings in central Tallinn.

Having a reliable address—whether you are a private individual or a legal entity—is more than a formality in Estonia:

Who needs it	Why it matters	Typical uses
Natural persons (individuals)	• Receive letters, small parcels, bank cards, and official notices. • Fulfil the statutory requirement to state an address when founding a company (including for e-residents).	① Register a new Estonian company. ② Receive government or banking correspondence. ③ Keep personal and business mail separate.
Legal persons (companies, NGOs, partnerships)	• Mandatory “registered office” for the Commercial Register. • Boosts credibility with banks, investors, and customers. • Ensures a fixed location for service of legal documents.	① List on the Commercial Register and invoicing documents. ② Collect licences / permits that require a local address. ③ Receive official letters, court notices, and parcels.

Compliance & risk management

Estonian law (Commercial Code §63) obliges every company to maintain a local address for legal notices.
Certain regulated activities (e.g. fintech, crypto, FTS licences) require an in-country address before an application will be processed.
A dedicated address helps you avoid missed deadlines, fines, or dissolved-by-court actions triggered by undelivered mail.

Professional image
Publishing a recognised business address—rather than a home or foreign location—signals permanence and transparency, especially to EU-based partners and payment providers.

Bottom line
An address is not just somewhere to “park” mail or just a mailbox; it is a legal safeguard, a credibility booster, and a practical tool for staying organised—whether you are launching your first Estonian company or scaling an established enterprise.

Question 3

Where is the service agreement what needs to signed?

John Doe · Accepted Answer

It is included with your order confirmation to be automatically downloaded.

Please check your email.

Question 4

Where is my contact person certificate?

John Doe · Accepted Answer

It is included with your subscription confirmation to be automatically downloaded.

Please check your email.

Question 5

Where is my address certificate?

John Doe · Accepted Answer

Will be provided upon order or subscription renewal.

The address certificate is issued automatically once your order is confirmed—or whenever your subscription renews—and emailed as a PDF to the address you provided at checkout.

If you can’t locate the message (including in your spam or promotions folder), just let us know and we’ll resend the certificate right a

Question 6

What ID cards can be used?

John Doe · Accepted Answer

Identification methods.

The following forms of electronic identification are accepted for digital signing and access to Estonian e-services:

Estonian, Latvian, Lithuanian, and Belgian ID cards
Estonian e-Residency cards
Estonian Smart-ID
Estonian and Lithuanian Mobile-ID

For the most up-to-date list and technical requirements, visit www.id.ee.
Please note that accepted identification methods may change over time, so it's important to stay informed of any updates.

Additional info: https://www.youtube.com/watch?v=qPIxhFZcP_Y&t=18s

Question 7

Is the contact person a juridical or physical person?

John Doe · Accepted Answer

They are different options out there, we offer a juridical option.

Question 8

Is mail scanning and forwarding, and forwarding of small packages are also within the service?

John Doe · Accepted Answer

If there are some letters per year we will scan or onward them for free and charge only posting costs. We don’t wrestle with small packages, right now.

Question 9

How to add or change address in the business registry?

John Doe · Accepted Answer

The address must be always up to date.

The address must be updated whenever your company’s legal address changes or you lose the right to use the existing one. The address recorded in the Commercial Register must always remain valid for receiving official notices.

Changing the address of an existing company

Prepare an amendment application in the e-Business Register.
Is the new address in the same municipality?
- Yes → Submit the application only. No state-fee, no extra documents.
- No (different city / county) →
  - Adopt amended Articles of Association (AoA) at a shareholders’ meeting.
  - Upload the signed AoA and the meeting minutes / shareholders’ resolution.
  - Pay the state fee shown in the e-service.
Pay the fee instantly via Estonian bank link (or use the bank details and reference number displayed at check-out). The Register will not process your filing until the fee is received.
Need help? If you hit a payment snag, let us know—we will settle the fee on your behalf free of charge.

Adding the address during company formation

In the e-Business Register formation wizard, the founder enters the address once; it automatically appears in the foundation decision, the AoA and the future registry card.
You can choose our address from the drop-down list or enter it manually—full instructions are included in your order confirmation.

Only a management-board member who holds a valid Estonian ID-card, Mobile-ID, Smart-ID, or e-Residency card can submit the address change online.

Every required signer must possess the same form of digital ID; if an owner or other authorised person lacks it, the change can still be completed either by granting a notarised power of attorney or by appearing in person to the Estonian notary.

You can download detailed step-by-step guides from your order confirmation, and if you can’t find them, we’ll resend them right away. Our team will then guide you through every step—from drafting the minutes to uploading the files—so your Tallinn business address appears on the registry card without delay.

Question 10

How the contact person's representative gives his consent?

John Doe · Accepted Answer

Consent is given in the form of a digital signature in the e-environment of the Estonian Commercial Register.

Before that, the person must be added as a contact person for the company being established or already in the respective environment.

The signature is given in the digital form.

Question 11

How quickly we can obtain the address and contact person details after making the payment?

John Doe · Accepted Answer

In 24 hours.

Question 12

How do get a post from the address?

John Doe · Accepted Answer

Service level varies by package.

Your mail is handled primarily via Omniva.ee, with DHL arranged on request, and every forwarded item receives a tracking code that we share with you by e-mail.

Package ONE – Each letter is opened, scanned or re-posted as agreed, and small parcels are forwarded to your chosen address.
Packages TWO & THREE – A fixed quota of letters and small parcels is included at no extra charge; once that limit is reached, additional items are forwarded at the current Omniva or DHL rate.

As soon as we receive a letter or parcel, we scan or ship it according to your instructions and send you the tracking code. Before we ship anything, we confirm the exact postage cost with you.

Question 13

Can I cancel my subscription at anytime?

John Doe · Accepted Answer

Of course.

Just let us know via e-mail with an advance of 7 days, before the date of the subscription extension date and not having an invoice unpaid.

Also, you can log in to the customer area and close your subscription yourself.

What needs to be noticed is that the waiver does not have a retroactive effect, ie the period for which it has already been paid is valid until the end.

Also, it is very important to remember that the order ends permanently when the address and/or contact person has also been deleted from the Estonian Business Registry. Without it, the standing order is not completed.

Question 14

Are the address unique for each company, or do some companies share the same legal address?

John Doe · Accepted Answer

Because we provide an address service and we have more than one customer, the address is of course not unique.

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