Before providing certain services, we are legally obliged to identify the Client.

We comply with the legislation of the Republic of Estonia and the European Union, including the Money Laundering and Terrorist Financing Prevention Act.

KYC (Know Your Customer) procedures are conducted at the beginning of the client relationship. They are also conducted periodically thereafter, as required by law and our internal policies. The service will not be rendered until all required identification and background verification steps have been completed.

If we are unable to provide a purchased service, a refund will be issued to the original payment method. This will happen within a specified timeframe.

For individuals, the following must be submitted:

• First and last name
• Personal identification code or date of birth
• Passport or ID card number
• Residential address
• Email address
• Phone number
• A copy of a valid identity document containing:
  • Photo of the holder
  • Full name
  • Date of birth
  • Gender
  • Document validity

Additional documents may be requested, such as proof of residence, tax residency information, citizenship data, or proof of e-residency.

For legal entities, the following must be submitted:

• Commercial Register extract, registration certificate, or other valid documentation confirming the legal entity’s capacity
• Articles of association, information about management or supervisory board members, and the actual business address
• Details of founders, shareholders, and supervisory board members
• Documentation confirming the right of representation and its validity
• Information about the beneficial owner

UBO (Ultimate Beneficial Owner) must be identified:

• A person who directly or indirectly owns more than 25% of the share capital
• A person who controls the company by other means
• If the UBO cannot be identified, the highest-ranking member of the management body is recorded as the beneficial owner (e.g., the chairman of the management or supervisory board, or in their absence, all board members)
• Only a private individual can be a real beneficiary

We reserve the right to ask further questions or request additional documents necessary to fulfill our KYC obligations. Our aim is to ensure that client data is reliable, accurate, and up to date.

A comprehensive form, with additional questions if necessary, will be sent to you after entering customer communication.